Job Description
Goodman Campbell Team
At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have – with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job SummaryWe are seeking a dedicated and capable Medical Information Specialist to streamline our patient experience by supporting our medical records department. This position is responsible for maintaining and releasing accurate and complete patient medical records, chart preparation, and phone operator support.
Our Medical Information Specialist’s responsibilities include (but are not limited to) detailed maintenance of accurate incoming medical record documentation and delivering a high level of customer service while answering all incoming calls with GCBS team members, patients, and customers in a respectful manner.
To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell’s dedication to a positive patient experience. Outstanding medical information specialists are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential.
Job Duties
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