Required Skills & Experience
• 4+ years of experience resolving end user’s hardware and software issues in an IT environment. • Active Directory experience (add/remove users, moving profiles, terminating user profiles, locate Bit Locker code in AD) • Ticketing experience (prefer ServiceNow) • Excellent customer service skills. • Strong verbal and written communication along with multi-tasking skills (handling high volume of requests via ticketing and chat systems - must be able to prioritize tasks) • Basic troubleshooting experience with: Outlook, O365, Microsoft Teams, WebEx, Cisco Any Connect (VPN)/ Windows 10/11, Intune, Software installs, Blue Screen of death (BSOD) • Remote troubleshooting experience or "remoting in" using SCCM, Citrix, Screenmeet
Job Description
A client of Insight Global’s is looking for an IT Support Analyst to join their team in Wilmington, DE. This primary responsibility of the candidate will be taking phone calls from a phone queue, answering chats, and working the unassigned queue. Customer service, excellent communication and technical troubleshooting skills are paramount for success in this role.
Job Summary: We are seeking a dedicated Wellness Coach to join our team and support our employees in achieving their health and wellness goals. The ideal candidate will have a passion for promoting healthy lifestyles and will provide guidance and motivation to individuals...
Cruise Staff hosts and participates in entertainment, recreational, and social programs for adults and families in the vessel. You will organize and facilitate various activities and tournaments, coordinate audio visual equipment for events, and operate spotlight equipment...
...cruises, sporting events and concerts for a company that has been in business over 70 years serving clients all around- the -world. No experience necessary. We will train you. Core Responsibilities: Serve as primary customer contact providing premium concierge level...
...Wellness Nurse - LPN/RN Part Time AM & PM Half Shifts Available Maplewood at Mayflower Place, Buck Island Rd. West Yarmouth Salary Range: Competitive About Us: Want to know what makes our employees eager about going to work every day? The people we serve...
...ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple To provide the aviation...