Job Description

Row 34 is a dynamic and growing restaurant group with four locations and a dedicated team of 225–250 passionate hospitality professionals committed to delivering outstanding dining experiences. As we prepare to open our fifth location, we’re excited to welcome a People Coordinator to our team—a key role in supporting our HR and administrative functions, ensuring seamless operations across all locations. Based in Boston, Massachusetts, Row 34 is an award-winning, people-first restaurant group that values its team as much as its guests. If you’re looking to be part of a company that prioritizes its people and fosters growth, we’d love to hear from you!

Job Summary

The role of People Coordinator plays a vital part in supporting the heart of our operations—our people. This position is responsible for HR administration, employee record management, payroll support, and ensuring compliance with company policies and labor regulations. Acting as a liaison between our teams, the People Coordinator will help streamline HR processes, maintain accurate documentation, and assist in creating a positive and efficient work environment for all employees.

Beyond administrative duties, this role is instrumental in keeping our team organized, ensuring policies are understood and followed, and providing hands-on support to both the People team and operational leadership. This is a dynamic position that requires a high level of attention to detail, discretion, and a proactive mindset.

We’re looking for someone who thrives in a fast-paced, hospitality-driven environment and can seamlessly balance time between our restaurant locations and remote work. Flexibility is key, as this role will involve on-site presence across multiple locations, engaging directly with employees, and ensuring smooth day-to-day operations.

Key Responsibilities

HR Administration & Compliance

• Maintain and update employee records, including hiring documents, benefits
• enrollment, and performance reviews.
• Ensure compliance with federal, state, and local labor laws, including wage and hour
• regulations.
• Assist in tracking and administering employee benefits, including health insurance, PTO,
• and 401(k).
• Support in preparing HR reports, audits, and compliance documentation.
• Be an expert in all systems used related to HR.
• Offer tax support to the bookkeeping team and accounting team.

Payroll & Timekeeping Support

• Assist in reviewing and processing payroll data, ensuring accuracy in hours, tips, and
• deductions.
• Track and address timekeeping discrepancies in collaboration with managers.
• Provide support with wage adjustments, garnishments, and payroll compliance.

Onboarding & Off-boarding

• Facilitate new hire paperwork, background checks (when applicable), and I-9
• Verifications.
• Ensure proper storage of new hire paperwork (physical and digital)
• Handle onboarding/offboarding procedures and termination
• documentation.

Employee Relations & Communication

• Act as a point of contact for employee questions related to HR policies, benefits, and
• Payroll.
• Assist DOP in issues relating to employee pay, benefits and employment.
• Support managers in scheduling performance evaluations and tracking disciplinary
• actions.
• Maintain confidentiality while assisting with employee concerns and conflict resolution.

Talent & Culture Support

• Assist in posting job openings, coordinating interviews, and communicating with
• candidates (when applicable)
• Support training initiatives, compliance training, and culture-building activities.

Qualifications & Skills

• Must be friendly, confident and kind.
• 1-3 years of experience in HR, payroll, or administrative roles (hospitality or restaurant experience preferred but not required).
• Familiarity with HRIS systems, payroll platforms (ADP specifically), and timekeeping software.
• Knowledge of labor laws and HR compliance best practices.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent communication and interpersonal skills to engage with employees at all levels.
• Proficiency in Google Suite, Microsoft Office, Slack and HR databases.
• Ability to handle confidential information with integrity.
• Ability to work independently and as part of a team.
• Ability to travel independently between locations.
• Bi-lingual (Spanish) a plus

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